Job Description
We are seeking a motivated MI (Relationship Executive) to join our team in Kirti Nagar, Delhi. This entry-level position is ideal for recent graduates or individuals with up to two years of experience who are eager to build a career in client relations and support.
Key Responsibilities:
- **Manage Client Relations**: Establish and maintain positive relationships with clients to understand their needs and provide timely solutions.
- **Provide Support and Assistance**: Assist clients with inquiries and issues, ensuring they receive high-quality service and satisfaction throughout their interactions.
- **Collaborate with Internal Teams**: Work closely with various departments to address client requirements and to facilitate effective communication and support.
- **Monitor Client Feedback**: Gather and analyze feedback from clients to identify service improvements and report insights to management.
Required Skills and Expectations:
The ideal candidate should possess strong communication and interpersonal skills, allowing for effective interactions with clients and team members. A proactive attitude and problem-solving ability are crucial for addressing client needs efficiently. Candidates should be organized and detail-oriented to manage client accounts effectively. A basic understanding of relationship management techniques will be advantageous.
We welcome graduates with a passion for customer service and the drive to contribute positively to client relationships. Applicants should be ready to work full-time from our office in Kirti Nagar.
Salary : 2.50 Lac To 3.50 Lac P.A.
Industry : Relationship Executive
Work Experience : 0 - 2 Years
Qualification : B.A, B.B.A, B.Com, Professional Degree
Key Skills
Direct Sales Sales Good Communication Skills Customer Calling
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